At Online Business Store, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email, phone number, address
- Account Credentials: Username, encrypted password
- Payment Information: bKash, Nagad, bank details for withdrawals
- Business Information: Order history, sales data, customer information
- Usage Data: IP address, browser type, device info, pages visited
2. How We Use Your Information
- Provide and maintain our reseller services
- Process transactions and manage your wallet
- Send order updates and notifications
- Communicate updates, offers, and changes
- Improve our platform and user experience
- Detect and prevent fraud or abuse
- Comply with legal obligations
3. Data Protection
We implement industry-standard security measures to protect your personal data:
- Encrypted password storage
- Secure HTTPS connections
- Regular security audits
- Restricted employee access
- Secure cloud infrastructure
4. Third-Party Services
We use trusted third-party services for various functions:
- Google Authentication — for secure login
- Courier Services — for delivery handling
- Payment Gateways — for processing payments
- Analytics Tools — for platform improvement
5. Cookies & Tracking
We use cookies to enhance your browsing experience:
- Essential Cookies: Required for platform functionality
- Preference Cookies: Remember your settings
- Analytics Cookies: Help us understand usage patterns
6. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request account deletion at any time.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of your data
- Correction: Update inaccurate information
- Deletion: Request data removal
- Portability: Receive your data in transferable format
- Opt-out: Unsubscribe from marketing emails
8. Children's Privacy
Our platform is not intended for users under 18 years of age. Minors may use the platform only with verified parental consent. If we discover we have collected data from a child without consent, we will delete it immediately.
9. Policy Updates
We may update this Privacy Policy from time to time. Significant changes will be communicated via email notification, platform announcement, or updated "Last Modified" date.
10. Contact Us
For privacy-related questions or to exercise your rights, contact us:
Your privacy is our priority. We are committed to protecting your data with the highest security standards.